Our client, a top retailer, aimed to improve its growing e-commerce platform’s reporting and address new reporting needs. They grappled with an overwhelming volume of reports, hindering insights and strategic decisions. VirtusLab’s product manager played a pivotal role in organising the vast network of reporting, modernising it, and reducing data platform structures by 30%.
The retailer’s reporting system lacked governance and documentation for 3000 database structures supporting 300 weekly reports. This deficiency in oversight made it increasingly difficult to manage the growing demands of the business. Several obstacles hindered their progress:
Forced changes in data sources driven by organisational development made the reporting process worse. The created chaos began affecting the overall customer experience, inducing the retailer to seek a solution. That was the time our client approached VirtusLab for assistance.
VirtusLab appointed a product manager (PM) to streamline reporting capabilities and oversee the client’s development team. The PM played a crucial role in identifying key analytical challenges, overseeing project delivery, as well as continually seeking process and technological enhancements to maximize customer value.
Once the PM created a holistic view of all issues, the primary goal was to simplify reporting complexities by identifying essential reports, eliminating redundancies, and initiating immediate improvements before automating repetitive tasks.
The automation involved setting up daily adjusted, shared database structures that made generating reports more efficient, including:
VirtusLab’s product manager guided the client’s team toward enhanced data transparency by creating comprehensive documentation and metadata repositories. They fostered collaborative teamwork by leveraging Agile methodologies and experimenting with new technologies to identify the best fit.
The manager also coached developers to engage more openly with business stakeholders through consistent practice and clear task definitions. By instituting a framework for sustainable reporting practices, the manager set the retailer on a path to future growth
VirtusLab significantly decreased the number of reports sent via email while addressing new reporting needs for streamlined business initiatives:
Use one or a combination of engagement models to suit your needs.
Make smart technology choices and discover fresh efficiencies.
More work than people? Augment your in-house team with our skilled experts.
Seamless delivery of your solutions under the guidance of expert project managers.
VirtusLab's work has met the mark several times over, and their latest project is no exception. The team is efficient, hard-working, and trustworthy. Customers can expect a proactive team that drives results.
VirtusLab's engineers are truly Strapi extensions experts. Their knowledge and expertise in the area of Strapi plugins gave us the opportunity to lift our multi-brand CMS implementation to a different level.
VirtusLab has been an incredible partner since the early development of Scala 3, essential to a mature and stable Scala 3 ecosystem.
VirtusLab's strength is its knowledge of the latest trends and technologies for creating UIs and its ability to design complex applications. The VirtusLab team's in-depth knowledge, understanding, and experience of MIS systems have been invaluable to us in developing our product. The team is professional and delivers on time – we greatly appreciated this efficiency when working with them.