Employee self-service portals

Our client is a global grocery and general merchandise retailer. With around a million employees spread worldwide, managing their corporate persona is an essential factor.

• Employees have to look for information on multiple internal portals with an inconsistent look and feel
• Colleague portals were using legacy APIs using different standards, such as REST, SOAP and GraphQL
• A large part of the text and graphic content was hardcoded and needed frequent updates generating a lot of maintenance work
• Not all information is available online, some processes rely on large printed brochures delivered to workers via traditional postal service once a year (huge waste of paper and exhaust fumes emission)

• Single platform aggregating all relevant information and services for employees
• Eliminated unnecessary printing & delivery of around 3 millions pages of paper a year, which helps the environment while reducing customer operating costs by hundreds of thousands of pounds a year.
• Colleagues have an easier time finding what they need and interact with consistent UI design
• Parts of the application are connected to CMS which allows the business teams to rapidly deliver content updates without the involvement of our engineering team
• Usage of monorepo and shared packages allows for good scalability – adding more apps to the platform while preserving consistent UI is easy
• Modern JS tech stack and embracing Typescript helps us achieve performant and maintainable code

Corporate Benefits System
App that lets the employee browse and interact with all of the benefits provided by our client – retirement plan, membership discount cards and more

Interactive Benefits Brochure
Digitized and personalized report of all the benefits and savings the employee received during the year in form of an interactive and secure app.

The new self-service platform consists of a set of applications living together in a lerna monorepo. The applications are built using React & Redux on the frontend and Node & Express on the backend. The entirety of the codebase is written in Typescript. The apps are deployed to AWS using Kubernetes as a container. The CMS is maintained in a separate repo and is built using Strapi (JS based open source CMS platform).